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Reviews

The Stair Guys in Our Clients’ Words

Builders, designers, and homeowners across Arden and Asheville trust us to deliver safe, quiet, and beautiful stair systems on schedule.

  • 150+ Stair projects completed
  • 5.0★ Average client rating
  • 82% Referral & repeat customers
Client Feedback

Stairs That Elevate Everyday Living

Hear how our team solved tricky stair layouts, updated dated railings, and delivered code-compliant installs with clean job sites across western North Carolina.

  • Marianna D. Stair installation

    “Professional, reliable, and detail oriented from start to finish. The stairs look beautiful, feel solid, and the process was stress-free.”

  • Amy R. Stair renovation

    “The craftsmanship was excellent and everything moved quickly. I was nervous about renovations, but this project exceeded my expectations.”

  • Kenneth S. Full-home renovation

    “They’re the best contractors we worked with—showed up when they said they would and fixed other people’s mistakes. Quality is unmatched.”

  • Deborah M. Stair repair & spindle replacement

    “They rebuilt and replaced stairs that a previous handyman botched. On time, diligent all day, and very professional—highly recommend.”

  • Jessica M. Custom stair & carpentry

    “Roy, Brian, and Rick are true experts in stairs and all things carpentry. They brought creative solutions and executed flawlessly.”

  • Tad D. Rail replacement

    “Great work replacing our stair and landing rails. Prompt, professional, and their advice during the estimate was invaluable.”

  • Yesenia E. Room build-out & stair upgrade

    “They built exactly what I wanted for my daughter’s room and upgraded our stairs beautifully. Happy customer—I’ll be referring friends and family.”

  • John L. Custom staircase

    “Provided exactly what we wanted and completed it in two days. Awesome work—our staircase looks fantastic.”

  • Grant M. New staircase

    “Excellent service from quote to completion. Roy was on time, paid attention to every detail, and our staircase looks incredible.”

  • Carolina S. Stair & railing upgrade

    “Prompt, efficient, and reasonable. Our new staircase and railings turned out beautifully—couldn’t ask for better service.”

  • Michaela B. Whole-home renovation

    “Roy and his team were the easiest part of our renovation—professional, fast, and the stairs are absolutely beautiful.”

  • Mona Staircase replacement

    “Informative, responsive, and efficient. The Stair Guys replaced my staircase and I couldn’t be happier with the workmanship.”

  • Tricia W. Complex stair rebuild

    “Roy took on the project no one else would. In just two days we had brand new stairs that look and feel amazing.”

  • Natalie E. Curved stair project

    “A tricky curved staircase required real expertise. The Stair Guys nailed every detail and were a pleasure to work with.”

  • Carl L. Repeat client

    “Second job they’ve done for me and it was top-notch again. Roy and his crew deliver outstanding quality every time.”

  • Kristen G. Stair upgrade

    “Responsive, efficient, polite, and they cleaned everything up. Roy knows his craft and the results show it.”

  • Maggie O. Rail system transformation

    “Our outdated rail system is now stunning. If you need stair work, hire Roy and his crew and get it done right.”

  • Bill B. Home update

    “Roy and Brian take pride in their trade. Efficient, fair pricing, and they completely updated the look of our home.”

  • Matt S. Woodworking excellence

    “Best woodworking I’ve ever seen. The Stair Guys delivered exceptional craftsmanship on our project.”

  • Casey T. Project partner

    “They worked quickly and efficiently and delivered a beautiful finished product. We’ll keep using them on future jobs.”

  • Jo C. Balustrade & handrail

    “Fast, fastidious, and the finished balustrade is beautiful. There’s nobody else in Asheville I’d trust with stairs.”

  • Jerry W. Detailed stair remodel

    “Magnificent craftsmanship and attention to detail. The crew worked like a well-oiled machine and cleaned up every day.”

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